Privacy Policy (GDPR-Compliant – EU Requirements)

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Fix Metabolic Chaos (“we,” “us,” or “our”) operates this website and provides educational and consulting services in functional nutrition and metabolic health. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and all applicable EU laws.

1.1 Data Controller

Morteza Ariana
Email: info@fixmetabolicchaosgmail-com
Location: Germany

1.2 Personal Data We Collect

We may collect the following categories of data when you interact with our services:

Data you provide

• Name
• Email address
• Phone number (optional)
• Health-related information you voluntarily submit (intake forms, questionnaires, consultation notes)
• Payment information (processed securely by third-party providers; we do not store it)

Automatically collected data

• IP address
• Browser type
• Device information
• Website usage analytics (via privacy-friendly tools)

1.3 How We Use Your Data

We process your data for:

• Scheduling sessions
• Delivering functional nutrition consulting
• Sending reports, protocols, and follow-up messages
• Maintaining client records in our CRM
• Email education, newsletters, and updates (only with your consent)
• Legal compliance and security

We never sell or share your personal information with third parties for advertising.

1.4 Legal Basis for Processing (GDPR Art. 6)

We process data under:

• Consent
• Contract performance (providing consultations/services)
• Legitimate interest (business operations, analytics)
• Legal obligations

Health-related information is processed only with explicit consent.

1.5 Data Retention

We retain your data only as long as necessary:

• Active clients: data retained for service delivery
• Former clients: records kept for up to 5 years unless you request deletion
• Email newsletter: until you unsubscribe
• Legal and tax records: per German/EU law

1.6 Your GDPR Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion (“Right to be Forgotten”)
• Restrict processing
• Data portability
• Withdraw consent at any time

Send requests to: {{your email}}

1.7 Data Security

We use secure hosting, encrypted CRM systems, and industry-standard measures.
No online system is 100% secure, but we take reasonable precautions to protect your information.

1.8 Third-Party Tools

We may use:

• Calendly (scheduling)
• MailerLite (newsletter)
• Less Annoying CRM (secure client management)
• Zoom (video calls)
• Stripe/PayPal (payments)

Each has its own GDPR-compliant privacy policy.

1.9 International Data Transfers

Some of the tools may store data outside the EU.
We ensure transfers follow GDPR safeguards such as Standard Contractual Clauses (SCCs).

1.10 Contact

For privacy questions:
info@fixmetabolicchaosgmail-com

Medical, Health & Legal Disclaimer

he information on this website, in our consultations, emails, programs, or associated materials is for educational purposes only. It is not intended to diagnose, treat, cure, or prevent any disease.

By engaging with our content or services, you acknowledge:

• We provide functional nutrition consulting, lifestyle education, and metabolic coaching.
• We do not practice medicine and do not replace your physician.
• Decisions regarding medication changes must be managed by your doctor.
• We do not claim or guarantee medical outcomes.

You agree to consult your healthcare provider before implementing dietary, supplement, or lifestyle changes—especially if you have pre-existing conditions, take medications, or have medical concerns.

Copyright Notice

All content on this website—including text, graphics, images, logos, protocols, PDFs, videos, and program materials—is the intellectual property of Fix Metabolic Chaos™ unless otherwise stated.

You may not:

• Reproduce
• Distribute
• Copy
• Repost
• Share internally or externally

…any of our materials without written permission.

Fair personal use (saving for private learning) is allowed.

Terms of Purchase & Refund Policy

These terms apply to all digital products, 1:1 coaching programs, functional nutrition consultations, educational materials, and metabolic restoration protocols.

4.1 Payments

All payments must be completed before the start of the program unless a pre-approved installment plan is arranged.

4.2 No Medical Guarantees

Results vary based on effort, compliance, and individual physiology.
We offer guidance and education, not medical treatment or guaranteed outcomes.

4.3 Refund Policy

Because our programs include personalized analysis, protocols, and customized support, all sales are final.

However — we include your special guarantee below.

4.4 Performance Assurance Guarantee (Your Custom Clause)

We proudly offer a Performance Assurance for clients who follow the program fully:

If you show full compliance to the protocol and still see no measurable metabolic improvement within 8 weeks, you receive 4 additional weeks of coaching at no extra cost.

Conditions

To qualify, the client must:

• Follow the protocol consistently
• Attend scheduled sessions
• Complete check-ins
• Track basic data (sleep, food, glucose, compliance)
• Communicate challenges promptly

Not eligible

Clients who:

• Do not follow the protocol
• Miss check-ins
• Ignore recommendations
• Provide incomplete tracking
• Drop off communication

…cannot claim the 4-week extension.

This protects the integrity of the program and maintains fairness.

Cookies Policy

We use minimal and privacy-friendly cookies to improve user experience.

Cookies may include:

• Essential cookies (site functionality)
• Analytics cookies (anonymous usage data)
• Marketing cookies (only with consent)

You can disable cookies in your browser at any time.

If you continue to use the site, you agree to our cookie usage according to EU guidelines.

Updates to These Policies

We may modify these policies occasionally.
Changes take effect once published on this page.

Contact Information

All legal, privacy, or policy questions:

info@fixmetabolicchaos@gmail.com